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    A.R.S. § 46-473

    When Arizona Banks Can Put a Hold on Suspicious Transactions

    Verified May 17, 2026 • 57th Legislature, 1st Regular Session

    A.R.S. § 46-473 lets financial institutions delay a disbursement or transaction when they reasonably suspect financial exploitation of a vulnerable adult. The initial hold lasts up to 15 business days and can be extended in limited circumstances. The institution has immunity for good-faith holds.

    Title 46, ADULT PROTECTIVE SERVICES

    azleg.gov

    Scope note: RJP Estate Planning is not a law firm; legal services are provided by the licensed Arizona attorneys we partner with. RJP helps Arizona families with living trusts, wills, powers of attorney, and probate avoidance. Elder abuse, neglect, and exploitation matters — including Adult Protective Services cases — are outside the scope of RJP’s services, and this page explains Arizona law for educational purposes only. If you suspect elder abuse, contact Arizona Adult Protective Services through the Arizona Department of Economic Security, or an attorney who focuses on elder law.

    What This Statute Says

    A.R.S. § 46-473 lets financial institutions delay a disbursement or transaction when they reasonably suspect financial exploitation of a vulnerable adult. The initial hold lasts up to 15 business days and can be extended in limited circumstances. The institution has immunity for good-faith holds.

    1. The broker-dealer, investment adviser or qualified individual reasonably believes, after initiating an internal review of the requested disbursement or transaction and the suspected financial exploitation, that the requested disbursement or transaction may result in financial exploitation of an eligible adult.

    A.R.S. § 46-473

    This is the operational power that gives the disclosure rule in § 46-472 real teeth. When a bank's qualified individual reasonably suspects exploitation, the institution can pause the transaction long enough for APS or law enforcement to evaluate the situation. The initial pause runs up to 15 business days, with extensions available if the investigation continues.

    The statute requires notice to the account owner and to the trusted contact designated under § 46-472. The immunity for good-faith use is strong.

    For families worried about an aging parent making large unexplained transfers, this statute is the safety net. It does not solve the underlying problem, but it buys the time needed to investigate.

    When This Statute Comes Into Play

    This statute typically becomes relevant in three situations. A family is responding to a current crisis involving a vulnerable adult. An attorney is building safeguards into a long-term estate plan. Or a civil or criminal case is being evaluated after harm has already occurred. The statute is part of a larger framework in chapter 4 of title 46, and it usually operates alongside the related sections cross-linked below.

    What This Means for Arizona Families

    Arizona's vulnerable adult protection laws can feel distant until they suddenly become very personal. A parent's bank calls about suspicious activity. A neighbor wonders about an aging family member. A care facility raises a concern. When that moment arrives, the rules in chapter 4 of title 46 are the framework you are working inside.

    If you are worried about an older relative or a family member with a disability, you usually have several tools available. A private conversation with the bank using the trusted-contact rules. A call to Adult Protective Services. A referral to the long-term care ombudsman. Or a petition for guardianship or conservatorship in superior court. Each tool fits a different fact pattern. Our FAQ on how guardianship and conservatorship proceedings work in Arizona covers the court track in detail, and our FAQ on whether it is safe to add a child to a parent's bank account covers the everyday financial step that often comes up first.

    If you are building an estate plan that anticipates your own future incapacity, the back-end protections in chapter 4 are part of why a well-drafted durable power of attorney and a healthcare directive matter. A trusted agent with clear authority is the front line. The statutes are the safety net behind them.

    46-473. Delaying disbursements or transactions A. A broker-dealer or investment adviser may delay a disbursement or transaction from an account of an eligible adult or an account on which an eligible adult is a beneficiary if both: 1. The broker-dealer, investment adviser or qualified individual reasonably believes, after initiating an internal review of the requested disbursement or transaction and the suspected financial exploitation, that the requested disbursement or transaction may result in financial exploitation of an eligible adult. 2. The broker-dealer or investment adviser does all of the following: (a) Immediately, but not more than two business days after the delayed disbursement or transaction, provides written notification of the delay and the reason for the delay to all parties authorized to transact business on the account, unless any party is reasonably believed to have engaged in suspected or attempted financial exploitation of the eligible adult. (b) Immediately, but not more than two business days after the delayed disbursement or transaction, notifies adult protective services and the corporation commission. (c) Continues its internal review of the suspected or attempted financial exploitation of the eligible adult, as necessary, and reports the investigation's results to adult protective services and the corporation commission on request. B. A delayed disbursement or transaction expires on the earlier of: 1. A determination by the broker-dealer or investment adviser that the disbursement or transaction will not result in financial exploitation of the eligible adult. 2. Fifteen business days after the date on which the broker-dealer or investment adviser first delayed disbursement or transaction of the monies, unless either adult protective services or the corporation commission requests that the broker-dealer or investment adviser extend the delay, in which case the delay shall expire not more than twenty-five business days after the date on which the broker-dealer or investment adviser first delayed disbursement or transaction of the monies unless otherwise terminated or further extended by either adult protective services or the corporation commission or an order of a court of competent jurisdiction. C. A court of competent jurisdiction may enter an order extending the delay of the disbursement or transaction of monies or may order other protective relief based on the petition of the corporation commission, adult protective services, the broker-dealer or the investment adviser that initiated the delay or another interested party. D. A broker-dealer or investment adviser who in good faith and exercising reasonable care delays a disbursement or transaction is immune from administrative or civil liability that might otherwise arise from a delay in a disbursement or transaction in accordance with this section.

    This page provides general legal information about Arizona statutes and is not legal advice. For guidance on how this law applies to your situation, speak with a qualified attorney.

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