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    A.R.S. § 12-515

    Arizona's Liability Shield for Non-Medical Providers During a Public Health Pandemic

    Verified May 17, 2026 • 57th Legislature, 1st Regular Session

    When the governor declares a state of emergency for a public health pandemic, businesses, schools, landlords, nonprofits, and religious institutions that act in good faith are shielded from most civil claims tied to the pandemic. Plaintiffs must prove willful misconduct or gross negligence by clear and convincing evidence to recover.

    Title 12, LIMITATIONS OF ACTIONS

    azleg.gov

    What This Statute Says

    Arizona enacted a broad pandemic liability shield after COVID-19. It applies whenever the governor declares a state of emergency for a public health pandemic under Title 26.

    A person or provider that acts in good faith to protect a customer, student, tenant, volunteer, patient, guest or neighbor or the public from injury from the public health pandemic is not liable for damages in any civil action for any injury, death or loss to person or property... unless it is proven by clear and convincing evidence that the person or provider failed to act or acted and the failure to act or action was due to that person's or provider's wilful misconduct or gross negligence.

    A.R.S. § 12-515(A)

    "Good faith" is presumed when reasonable pandemic-related policies were adopted and implemented. The clear and convincing standard is higher than the usual preponderance-of-the-evidence test, making these cases much harder to win.

    When This Statute Comes Into Play

    The shield reaches a long list of "providers":

    • Businesses selling consumer or business goods, services, or entertainment.
    • Schools, school districts, and charter schools.
    • Property owners, managers, and lessors.
    • Nonprofits and religious institutions.
    • State and local government agencies.
    • Health professionals and health care institutions.

    The statute applies retroactively to claims arising from acts or omissions on or after March 11, 2020. Worker compensation claims under Title 23, Chapter 6 are excluded.

    What This Means for Arizona Families

    This shield rarely surfaces in routine estate work, but it can matter when an estate is pursuing a claim arising from a pandemic-related death. A family whose loved one contracted a pandemic illness at a long-term care facility, a workplace, or another setting will face the high gross negligence or willful misconduct bar before a civil recovery is possible.

    If you are administering an estate that includes a potential pandemic-related claim, an Arizona civil litigation attorney can evaluate whether the evidence rises to the gross negligence level. Compensatory recoveries that do come through still flow into the estate and are distributed under the will or the intestate succession rules.

    A. If the governor declares a state of emergency for a public health pandemic pursuant to title 26, chapter 2, a person or provider that acts in good faith to protect a customer, student, tenant, volunteer, patient, guest or neighbor or the public from injury from the public health pandemic is not liable for damages in any civil action for any injury, death or loss to person or property that is based on a claim that the person or provider failed to protect the customer, student, tenant, volunteer, patient, guest, neighbor or public from the effects of the public health pandemic unless it is proven by clear and convincing evidence that the person or provider failed to act or acted and the failure to act or action was due to that person's or provider's wilful misconduct or gross negligence. A person or provider is presumed to have acted in good faith if the person or provider adopted and implemented reasonable policies related to the public health pandemic. B. This section applies to all claims that are filed before or after September 29, 2021 for an act or omission by a person or provider that occurred on or after March 11, 2020 and that relates to a public health pandemic that is the subject of the state of emergency declared by the governor. C. This section does not apply to any claim that is subject to title 23, chapter 6. D. For the purposes of this section, "provider" means any of the following: 1. A person who furnishes consumer or business goods or services or entertainment. 2. An educational institution or district. 3. A school district or charter school. 4. A property owner, property manager or property lessor or lessee. 5. A nonprofit organization. 6. A religious institution. 7. This state or an agency or instrumentality of this state. 8. A local government or political subdivision of this state, including a department, agency or commission of a local government or political subdivision of this state. 9. A service provider as defined in section 36-551. 10. A health professional as defined in section 32-3201, including a person who is supervised by the health professional in the course of providing health care services. 11. A health care institution as defined in section 36-401.

    This page provides general legal information about Arizona statutes and is not legal advice. For guidance on how this law applies to your situation, speak with a qualified attorney.

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